Enrolment help and information

Click on the triangle to the left of the heading to see the details.

Enrolment Policies, including course eligibility, waitlist, apologies and withdrawals

Course Eligibility

These policies aim to give all members an equal opportunity to enrol in a course of their choice:

  1. You must be a financial member in order to enrol in a course.
  2. No preference is given to members enrolled in any course in previous years.  If the same course is offered in a subsequent year, you must re-enrol for that year’s course.
  3. All courses are open for enrolment on a first-come-first-served basis, from the date and time at which enrolment for that course opened.
  4. Individual tutors may have particular requirements for eligibility in their classes.
  5. Enrolment is restricted for our most popular Art, Exercise and Language courses – marked (A), (E) or (L) in the course guide. Members may not enrol in more than two of courses that are so marked.
  6. Some courses do NOT take new members after a certain date, such as language courses that progressively build on preceding weeks.
  7. By enrolling in or waitlisting for any course marked **, you confirm that you have read and agreed to the Exercise Course Disclaimer.
  8. By enrolling in a Face to Face course, you confirm that you have read and agreed to the Conditions of Entry.
  9. Details about each course, including any eligibility requirements and potential enrolment closure date, are in the course description on the website and in the Course Guide - see U3APP Courses.

Waitlist

  1. You must be a financial member in order to be on the waitlist.
  2. We maintain waitlists for all courses and events once they fill.  Waitlists are actively managed throughout the year, so you have a good chance of gaining a place if you put yourself on a waitlist.
  3. When a space becomes available in a full course or event, the first person on the waitlist is automatically enrolled.  If that person is unable to accept the position, the place is offered to the next person on the list.
  4. If an additional course is organised for a full course, spaces are automatically offered to the people on the waitlist, in the order in which they were waitlisted, before being opened for bookings by other members.

Apologies

  1. Out of courtesy to our tutors and to keep our records up-to-date, all members MUST apologise in advance if they are going to miss one or more classes.
  2. Three sequential non-attendances without an apology will mean that you will AUTOMATICALLY lose your place in that class, regardless of whether there is a waitlist or not.  Your place will be replaced by the person on the top on the waitlist, if there is a waitlist, or otherwise will be open for booking by another member.
  3. If you give notice of extended leave for five or more consecutive classes from weekly courses – or three or more from fortnightly courses or two or more from monthly courses – that vacated place will be offered to the first person on the waitlist, and you will in turn be moved to the top of the waitlist for that course.  This policy will only affect courses which have a waitlist and if required the tutor will be consulted to make sure that the move is appropriate. 
  4. When recording an Apology for a class use either:
    • APOLOGY(A): for all short-term illnesses, such as suffering flu-like symptoms, colds, sore throats, gastro, feeling unwell, have another appointment/commitment or holidays
    • INDISPOSED(I): When the reason for your extended absence is out of your controlfor example, long-term illness such as cancer treatment, extensive hospitalisation and rehabilitation (eg hip/knee replacement), bereavement and family/personal matters (eg caring for a seriously ill family member). In these circumstances, there are both pastoral and administrative actions resulting as a matter of course. Our Member Liaison volunteers may contact you, an important part of caring for our community.  If you fall into this category of INDISPOSED(I), you will not be removed from your courses.

Withdrawal from a course

  1. Out of courtesy to our tutors, to keep our records up-to-date and to make your place available to someone else, we request that you officially withdraw if you stop attending a course altogether.
Enrolment Procedures and How To's
  • PAY or RENEW your membership before you enrol.   Membership renewals open on 1 November of the year preceding the new course year.
    NOTE: Membership payments and renewals are temporarily closed during Enrolment Week to minimise the load on our systems. You MUST pay before Enrolment Week begins if you wish to enrol during that week.
  • Enrolments for the new year usually open in the second week in December of the preceding year.
  • Please read the Enrolment Policies at the top of this page before you enrol, so that you understand how places are allocated in courses with a limit.
  • From the website you can enrol in a course, waitlist for a course, cancel from a course or apologise for a particular class, as follows:

Note: No enrolments are carried over from the previous calendar year!

Enrolment Week for 2026 FAQs

Click here to read the FAQs - Frequently Asked Questions - about enrolment week for 2026.

Advertising Courses

The Course Guide for First Term is available towards the end of November in the preceding year, with enrolment in December.

The Course Guide is updated regularly during the year as courses are added and changed.  New courses are also advertised in the U3APP newsletters, together with the opening time for enrolments for these courses, usually the Monday following the publication of the newsletter.

When enrolments open, you can enrol online in a course until it fills, at which point you can add your name to the waitlist.

Course and enrolment information, including term dates and enrolment start dates, is published on the U3APP website and in the newsletter prior to the enrolment period.

Course delivery at U3APP, both ZOOM and face to face

U3APP courses are delivered either ZOOM (ONLINE) or F2F (face to face).

To participate in a ZOOM course:

  • In advance, set yourself up in Zoom by following our Zoom guidelines.
  • On the day and time of your course,  go to  the Online Course Links page on our website, scroll down to find your course and click on it to join the class.
  • If your tutor has provided links to online course materials, they may be listed underneath the course name.

Location of F2F courses:

  • Most courses are held at the Mary Kehoe Community Centre in Albert Park.
  • However a number of other venues within the City of Port Phillip are used.
  • Out and About events may be held anywhere in the metropolitan area.
  • Please check the course descriptions carefully so that you know where each course you enrol in will be held. Course descriptions include a map to help you locate venues that you may not be familiar with.

How to Enrol

On-line: after bookings have opened

On-line enrolments are preferred as this significantly reduces the amount of back-office work for our volunteers.

  • Login to the U3APP.org.au website.
  • Go to the Courses & Enrolling page.
  • Scroll down to find the course that you are interested in.
  • Does the course have spaces available?
    • Click on the course name to go to the booking page.
    • Click on “Book for this course or event”.
    • You will receive a confirmation email.  Please check your Junk/Spam folders as these automatically-generated emails often finish up there.
  • OR is the course shown as FULL?
    • Click on WAITLIST.

Paper Enrolment Form: before bookings open for First Semester

  • Obtain a paper Enrolment Form either from the Office or by printing an online copy available here.
  • Complete the paper Enrolment Form and submit it to the Office.

The start date for acceptance of paper Enrolment Forms for first semester is published on the U3APP website and in the e-Bulletin. Enrolment Forms received before this date are treated as though they had been received on the start date (ie there is no advantage to be gained by submitting early). On the start date and thereafter, paper Enrolment Forms are numbered in order of receipt.  Paper Enrolment forms are processed by U3APP volunteers on the same day as on-line bookings.

If your enrolment is successful, you will receive a confirmation email.  Please check your Junk/Spam folders as these automatically-generated emails often finish up there.

If your enrolment is unsuccessful,  you will receive an email telling you that you have been waitlisted.

Via the Office: after bookings have opened

  • Contact the office in person, or by email or phone.