. Upgrading to latest version of Zoom

Zoom is constantly being enhanced to include new features and additional security.  To take advantage of these enhancements, your copy of Zoom, which is the Zoom app on your device, needs to be upgraded.  Except for the compulsory  upgrades, for example Zoom will automatically upgrade your Zoom app if it is not the latest version at the time you first use it after 30 May 2020, you must initiate the upgrade yourself.

How to upgrade your copy of Zoom varies from device to device.   If you are using Zoom on multiple devices, you will need to do the upgrade on each device.  Click on the arrow beside your type of device below for the instructions.

PC or Mac desktop or laptop

If you have created a Zoom account (i.e. you have a Zoom sign on userid and password):

  • Click on Zoom
  • Sign in
  • Click your profile picture in the top right (the little coloured square at the top right)
  • Click Check for Updates.
  • If there is a newer version available:
    • the message "update available" is displayed
    • click on Update
  • If you already have the latest version:
    • the message "you are up to date" is displayed

If you do not have a Zoom account:

  • Click on Zoom
  • Click on the cogwheel in the top left (looks a bit like )
  • Click on Version
  • If there is a newer version available:
    • the message "update available" is displayed
    • click on Update
  • If you already have the latest version:
    • the message "Zoom is up to date" is displayed
iPad or iPhone
  • click on App Store
  • click on your profile picture in the top right
  • all the available updates are displayed
  • scroll down and if you see Zoom:
    • click on Update
Android Tablet or Phone
  • click on Play Store
  • click on the menu in the top left (it's 3 small horizontal lines)
  • click on My apps & games
  • all the available updates are displayed
  • scroll down and if you see Zoom:
    • click on Update